Privacy Policy

Effective Date: 12.12.2024

Go Lycia (“we,” “us,” or “our”) is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU-based clients. This policy explains how we collect, use, and protect your personal information.

1. Data We Collect

We may collect the following data when you interact with us:

• Personal Information: Name, email address, phone number, dietary preferences, age, and kayak experience for bookings.

• Payment Information: Processed securely through third-party providers (we do not store card details).

• Website Data: Cookies, IP addresses, and browsing behavior.

2. How We Use Your Data

We process your personal data to:

• Manage bookings and provide services.

• Communicate tour details or updates.

• Improve website performance and user experience.

• Comply with legal and regulatory requirements.

3. Legal Basis for Processing

We collect and use your data based on:

• Contractual necessity: To fulfill your booking and provide services.

• Legitimate interest: To improve our offerings and customer experience.

• Consent: For marketing purposes (only if you have explicitly opted in).

4. Sharing Your Data

We do not sell your data. We only share data with trusted third parties to fulfill services (e.g., transportation providers). These parties are required to comply with data protection laws.

5. Data Retention

We retain your data only as long as necessary for legal, administrative, or service-related purposes. Booking data is deleted after [insert period] unless required for compliance purposes.

6. Your Rights

If you are based in the EU, you have the right to:

• Access your personal data.

• Request corrections to inaccurate data.

• Request deletion of your data.

• Object to or restrict data processing.

• Withdraw consent for marketing communications.

To exercise these rights, email us at info@seakayakturkiye.com

7. Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser.

8. Security

We implement secure protocols to protect your data from unauthorized access, disclosure, or loss.

9. Contact Us

If you have any concerns about your data, contact us:

Email: info@seakayakturkiye.com

Phone: +90 545 335 4374

10. Updates

This policy may change to reflect updates in laws or services. Please review regularly.